BayNVC
BayNVC    -    Bay Area Nonviolent Communication

CANCELLATION POLICY

There will be no refunds or credits issued (for any reason) after an event has begun - for first night free, see below.

What happens when you enroll in a class, workshop, retreat or any other event, and then cannot attend?
  • If you are unable to attend an event you are registered for, we need to know before the event begins in order for you to receive any refund or credit.
  • You can contact us at 510-433-0700, ext 0, or nvc@baynvc.org
  • There are no partial refunds or credits if you miss a part of a series, workshop or any event.
  • An administrative fee will be charged for all cancelled registrations.
The fee will be:
o $30 for Events $600 or under
o $50 for Events $600 to $1200
o $100 for Retreats, intensives, year-long programs

REFUNDS

Series
  • To receive a refund for a series, please contact us at least two business days before the first class.
  • If the series has a "first night free", then you can contact us two business days before the second class or session.
  • If BayNVC cancels the event for any reason, you will receive a full refund.
Day-long or multi-day workshops
  • To receive a refund, please contact us at least 3 business days before the workshop begins.
  • A credit will be issued if you contact us later than 3 business days before the workshop begins.
Residential retreats
  • If you cancel 3-7 business days before the retreat begins, you will be charged 50% of room & board
  • If you cancel 1-2 business days before the retreat begins, you will be charged 75% of room & board
  • There are no refunds as of 5pm the night before the first session of the retreat.
Year-long programs
  • Refunds decided on a case by case basis with lead trainer

CREDITS

  • If you cancel your registration less than 2 business days before the beginning of the class or workshop, you can receive a credit for the amount you paid.
  • All credits must be used within one year from the date of issue.
  • In order to use a credit, please contact the office to register for the event. We are unable to process credits online.
  • Credits are non-transferrable

WHY DO WE HAVE THESE POLICIES:

  • Once the event has begun, we have already made many decisions based on the total revenue generated (like paying the teacher, turning away participants from a full class, paying a support person if attendance is over a certain number, etc.).
  • If you cancel, we would like to be sure the people on our waiting list have enough notice to be able to attend the event.
  • There is a surprising amount of paperwork involved in each registration and cancellation. For our own sustainability, we charge an administrative fee to help defray these costs.
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